Frequently Asked Questions

Where is Visaka Divines located?

We are based in Plainfield, Illinois. Local pickup is available, and we serve customers across the United States.

How do I place an order?

Contact us through our Contact page, call or text (919) 602-8947, message us on WhatsApp, or order Tanjore paintings through our Etsy shop. For garlands, we recommend reaching out at least 48–72 hours before your event.

Do you ship garlands across the USA?

Yes. We ship wedding varmala, pooja garlands, and custom designs nationwide across the United States. Contact us before ordering to confirm timing, packaging, and shipping for your ZIP code. See our Shipping & Returns page for details.

Is local pickup available?

Yes. Pickup is available in Plainfield, IL. We will confirm a pickup window when your order is ready (typically with 24–48 hours notice).

Do you offer local delivery?

Local delivery is available across the greater Plainfield, Naperville, and Aurora area. Contact us to confirm availability and any delivery fee for your location.

Can I request a custom garland design?

Absolutely. We create custom colour combinations and designs for weddings, engagements, pooja, and festivals. Share your event date, colour preferences, and any inspiration photos when you contact us.

How fresh are the garlands?

All garlands are handcrafted fresh-to-order using carnations, roses, and other flowers suited to your event and shipping needs. Because they are perishable, we coordinate timing carefully for pickup or delivery.

Do you sell Tanjore paintings?

Yes. We offer authentic handcrafted Tanjore deity paintings. Paintings are packed carefully and shipped across the USA. Browse our Tanjore collection or shop on Etsy.

What payment methods do you accept?

Payment options depend on how you order. We accept arrangements agreed at checkout via Etsy, invoicing, or other methods confirmed when you place your order. Contact us for a quote on custom garland orders.

What is your return policy?

Fresh garlands are made to order and generally cannot be returned. Tanjore paintings may qualify for replacement or refund if damaged in transit. Full details are on our Shipping & Returns page.

How can I check my order status?

Email support@visakadivines.com, call or text us, or send a WhatsApp message with your name and event date. We will reply with an update.

Still have questions?

Email: support@visakadivines.com
Call / text: (919) 602-8947
Contact form