Privacy Policy

Last updated: May 30, 2026

This Privacy Policy describes how Visaka Divines (“we”, “us”, or “our”) collects, uses, and protects your information when you visit www.visakadivines.com, contact us, or place an order for garlands or Tanjore paintings.

Who we are

Visaka Divines (Soundaryas LLC)
Plainfield, Illinois, United States
Email: support@visakadivines.com
Phone / text: (919) 602-8947

Information we collect

When you contact us or place an order, we may collect:

• Name and contact details (email address, phone number)
• Order details (event date, garland or product preferences, delivery or pickup information)
• Payment-related information when processed through a third-party provider (we do not store full card numbers on our servers)
• Messages you send via our contact form, email, text, or WhatsApp
• Usage data such as pages visited, browser type, and approximate location derived from IP address

How we use your information

We use personal information to:

• Respond to inquiries and provide quotes
• Process and fulfil orders (pickup, local delivery, or nationwide shipping)
• Send order confirmations, updates, and customer support messages
• Improve our website and customer experience
• Comply with legal obligations

We do not sell your personal information to third parties.

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. We use Google Analytics to measure traffic and improve our pages. You can control cookies through your browser settings.

Third-party services

We may share limited information with service providers who help us operate the business, such as:

• Payment processors (e.g. Stripe, Etsy checkout)
• Email and messaging providers
• Shipping carriers
• Website hosting and analytics (Google Analytics)

These providers process data only as needed to perform their services and are subject to their own privacy policies.

Data retention and security

We retain order and contact records as long as needed to fulfil orders, provide support, and meet legal or accounting requirements. We use reasonable technical and organisational measures to protect your information, but no method of transmission over the Internet is completely secure.

Your choices

You may:

• Request access to or correction of personal information we hold about you
• Ask us to delete information where we are not required to retain it
• Opt out of marketing emails by using the unsubscribe link or contacting us directly

Residents of certain U.S. states may have additional privacy rights under applicable state law. To exercise any rights, email support@visakadivines.com.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Links to other websites

Our site may link to third-party sites (for example Etsy, social media, or payment pages). We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact us

Questions about this Privacy Policy?
Email: support@visakadivines.com
Call / text: (919) 602-8947

See also our Terms & Conditions and Shipping & Returns policies.